1. scope of application

The following terms and conditions apply to all orders placed via our online store. Our online store is aimed exclusively at consumers.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, is acting in the exercise of their commercial or independent professional activity.

2. Contractual partner, conclusion of contract

The purchase contract is concluded with Jens Metschurat, Heubnerstraße 13, 09599 Freiberg, Germany.

By placing the products in the online store, we submit a binding offer to conclude a contract for this item. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction help provided and explained in the order process. By clicking the [Buy] button, you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending you an order confirmation by e-mail immediately after receiving your order.

 

3. Contract language, contract text storage

The language(s) available for the conclusion of the contract: German, English

We save the text of the contract and send you the order data and our GTC in text form. You can view the text of the contract in our customer login.

 

4. Terms of delivery

Shipping costs will be added to the indicated product prices. You can find out more about the shipping costs in the offers. We only deliver by mail order. Unfortunately, it is not possible to collect the goods yourself.

 

5. Payment

The following payment methods are available in our store:

 

Credit or debit card, Apple Pay, Giropay, Klarna and Paypal
The goods will be shipped after receipt of payment.

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6. Retention of title

The goods remain our property until full payment has been made.

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7. Transport damage

If goods are delivered with obvious transport damage, please complain about such defects to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, you will help us to assert our own claims against the carrier or the transport insurance company.

 

8. Warranty and guarantees

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8.1 Liability for defects

The statutory liability for defects shall apply.

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8.2 Warranties and customer service

Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online store.

 

9. Liability​​​​​​​

We are always liable without limitation for claims based on damage caused by us, our legal representatives or vicarious agents

• in the event of injury to life, limb or health,

• in the event of intentional or grossly negligent breach of duty,

• for guarantee promises, if agreed, or

• insofar as the scope of application of the Product Liability Act is opened.

In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, our legal representatives or vicarious agents, liability shall be limited to the amount of damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected. Otherwise, claims for damages are excluded.
 

10. Dispute resolution

The European Commission provides a platform for online dispute resolution (OS), which you can find here https://ec.europa.eu/consumers/odr/ . We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.